Frequently Asked Questions

For the best experience, we recommend booking at least two weeks in advance. This gives our team enough time to plan the technical requirements, secure the right equipment and crew, and make sure everything is prepared for your event.

Yes. We can assist with last-minute bookings. Contact us with your event requirements and we will assist you efficiently.

To provide the most accurate recommendation and quote, it helps to know:

• What is your vision for the event?
• Event date
• Venue or location
• Number of guests
• Type of event
• Event times
• Services required
• Whether the event is indoors or outdoors
• Any specific venue or technical requirements

If you're unsure what equipment you need, our team will guide you.

Based in Cape Town, SOUND360 provides end-to-end audio, visual, lighting and event production solutions, delivering professionally managed events across South Africa.

Yes. No two events are the same. SOUND360 customises each technical solution according to the event and client requirements.

We provide a complete solution including equipment, delivery, installation, technicians, on-site operation and breakdown.

Yes. Depending on your requirements, SOUND360 provides sound, lighting, AV and technical crew to support and operate the equipment during your event.

Yes. SOUND360 provides a complete service from delivery and installation through to breakdown and load-out after the event.

Yes. SOUND360 manages the technical side of your event from load-in to load-out.

Depending on your requirements, this can include audio, lighting, LED screens, TV screens, structures, technicians and on-site technical support.

This depends on the size and complexity of the event. SOUND360 plans setup time according to the technical requirements and allows sufficient time for installation, testing and final checks before the event begins.

We don't believe technical setup should be rushed at the last minute.

Equipment failure is unlikely, but if an issue does arise, our professional technicians are on hand to troubleshoot and resolve it as quickly as possible, with backup solutions available where required to keep your event running.

All equipment is checked and tested between events to ensure it is maintained and ready for use.

In the unlikely event of an equipment issue, backup solutions are provided where required to minimise disruption to the event.

Yes. SOUND360 can provide TV screens for corporate events, presentations, conferences, activations and other events.

Yes. Our modular LED panels can be configured to create customised screen sizes and layouts according to your event requirements.

The right screen size depends on the venue, audience, content and overall event requirements. Our LED screens are custom-built and configured to suit the specific requirements of each event, allowing us to create a solution that works seamlessly within your space. Our team can recommend the most appropriate screen solution once we understand your event.

SOUND360 can provide customised sound solutions for events ranging from approximately 10 people to large-scale events.

You don't need to know exactly what equipment you need. Tell us about your event and our team will recommend an appropriate audio solution.

Not necessarily. The size of a sound system does not automatically determine sound quality. The right equipment needs to be selected and configured according to the venue and event requirements.

Yes. All SOUND360 lighting solutions are customised. Tell us about your event and vision, and we can recommend and program the lighting accordingly.

Yes. SOUND360 provides lighting solutions for indoor and outdoor events, including appropriate IP-rated equipment where required.